Real Reviews From Real Customers

At Royal Class Service, we strive to form lasting relationships and transform new clients into loyal customers. The only way we can do this is through providing high-quality plumbing, heating, and cooling services with 100% customer satisfaction guaranteed. In fact, we think our reviews speak for us. Read what past customers have to say about our services, and then give us a call at (845) 764-8046 to get started.

  • I have never had a better experience with a company.
    I can honestly say, I have never had a better experience with a company. They went out of their way in every way, from coming to me at 7:30 in the morning when I had no other time, to bringing me coffee when they installed the boiler. They call back right away, are there when they say they are going to be, and got me a good price and very good financing. I will recommend them to anyone who needs their services.

    - Dan

  • I'm so glad that I found this company several years ago when they installed a new hot water heater for me.
    I would like to thank Matthew and his team for completing my furnace/central air install today. This company is nothing but first class!! Craig and Dan and the whole team of installers are very professional and courteous. One of the things I like best about this company is that as a single woman, I don't feel like I'm being ripped off in any way. Everything is explained thoroughly and they always take the time to answer my questions. The office staff is top notch too. Diane and Fallon always provide updates and reminders and are so professional in every way. I'm so glad that I found this company several years ago when they installed a new hot water heater for me. You have a very happy customer! Don't hesitate to call this company if you need service or new equipment.

    - Michele

  • Outstanding Boiler Service
    I would like to recognize Royal Class Service for providing outstanding service on my boiler ! There was a complicated problem with the boiler but Dan was able to immediately recognize what was going on as well as how to resolve the issue. I was very impressed with his knowledge and his professionalism. A part needed to be ordered and then Dan and Jon returned to complete the repair. They did a great job - efficient, neat and most importantly they resolved the problem. I would also like to recognize and thank Matthew, the owner, very much for his personal involvement in resolving the problem. It is not always now days that an owner is so involved in taking care of customers. I cannot say enough good about the overall Royal Class Service experience! Also would like to mention Maria in the office who handled everything so graciously and made this an easy process. HIGHLY RECOMMEND !!!!!!

    - Ellen

  • Far surpassed our expectations
    From our first meeting with Matthew, to the follow up phone calls with Fallon to schedule installation of our mini-split AC/Heat system, to our last handshake with our installers, Dan and Eric, we have nothing but positive feedback. The team was communicative from the first day through the last, , timely, meticulous in their installation and a true pleasure to work with. The units are the perfect size for our home and are more quiet and efficient then we ever thought possible. We highly recommend Royal Class Service and they will be the ONLY plumbing company that we use for any future needs we have.

    - Sunny

  • The professionalism and expertise of the service representative were outstanding
    As a homeowner, finding a good plumber is important and maintaining a good relationship is everything. The Royal Class Service is all of that and more. The professionalism and expertise of the service representative were outstanding, as was the work done by him to service our tankless water heater and ductless air conditioning. I could not expect more. I heartily recommend this service, period.

    - Reuben R.

  • Can't say enough good things about this company.

    Can't say enough good things about this company. Courteous, reliable, efficient, honest and knowledgable group of people. Name of the company is befitting the level of service. Very pleased and would do business with again definitely.

    - Frank K.

  • We highly recommended Royal Class services for any and our next job. Well done.

    We just recently switched from oil to natural gas with Royal Class Service doing the service. We are very pleased with the kindness, respect, professionalism, and a job well done. We cannot say enough about everyone from Matt down to the personnelĀ in the office. We highly recommended Royal Class services for any and our next job. Well done.

    - James E.

  • Pricing was very competitive and work was exceptional.

    An extremely professional group of people from the owner to the technicians to the office staff. Pricing was very competitive and work was exceptional. Having a boiler replaced mid-winter was concerning but this team worked in flawless synchronization and got the job done. Highly recommended.

    - Glenn B.

  • I was very pleased with the service we received today from Royal Class Service

    I was very pleased with the service we received today from Mid-Hudson Plumbing/Royal Class Service. We had a backed-up toilet and I called them, they came a few hours later and handled it pretty quick. Come to find out there was a stuck you, thank you, kids! The company gave me a discount without me even asking which was awesome. We are having them come again on Monday to give us an estimate for air conditioning. So far we are very pleased and we'll definitely use them again if God forbid something happens.

    - Mary S.